Frequently Asked Questions

What is the address of Bon Secours Wellness Arena?

The venue is located at 650 North Academy Street, Greenville, South Carolina 29601, United States of America. This address facilitates navigation for event attendees.

What is the clear bag policy at Bon Secours Wellness Arena?

Each ticketed guest may carry one large clear bag, such as a Ziploc-style bag or a clear bag no larger than 12 inches by 6 inches by 12 inches, plus a small wallet or clutch.

What items are prohibited inside Bon Secours Wellness Arena?

Prohibited items include weapons, outside food and beverages, large bags, professional cameras, and any items deemed hazardous. Guests are subject to search upon entry, including metal detection.

Is parking available at Bon Secours Wellness Arena?

Parking is available in adjacent lots and nearby garages. Fees apply, and spaces are limited. Public transportation or rideshare services are alternative options for attendees.

What accessibility services are provided at Bon Secours Wellness Arena?

The venue offers wheelchair-accessible seating, assistive listening devices, and sign language interpreters upon request. Contact the venue in advance for specific accommodations.

What time do doors typically open for events at Bon Secours Wellness Arena?

Doors generally open one hour prior to the event start time, though this may vary by event. Check the specific event details on the official website.

Can food and beverages be brought into Bon Secours Wellness Arena?

Outside food and beverages are not permitted. Concessions are available inside the venue, offering a variety of options for purchase during events.

Is re-entry allowed during events at Bon Secours Wellness Arena?

Re-entry is not permitted once a guest exits the venue. Attendees should plan accordingly to avoid leaving during the event.

How can lost items be reported or retrieved at Bon Secours Wellness Arena?

Lost items should be reported to guest services during the event. After the event, contact the venue’s lost and found department via the official website or phone.

What is the smoking policy at Bon Secours Wellness Arena?

Smoking, including electronic cigarettes, is prohibited inside the venue. Designated smoking areas may be available outside, subject to event-specific guidelines.

Are children required to have tickets for events at Bon Secours Wellness Arena?

Children under the age of two may attend most events without a ticket if seated on a guardian’s lap. Policies vary by event; confirm details in advance.

What premium seating options are available at Bon Secours Wellness Arena?

Premium options include suites and club seating, available for single events or seasonally. Contact the premium services team for inquiries and availability.

How can media credentials be obtained for events at Bon Secours Wellness Arena?

Media requests for passes and tickets must be submitted in advance through the venue’s media relations department. Approval is required prior to the event date.

What should be done in case of an emergency at Bon Secours Wellness Arena?

Notify venue staff or security immediately. Emergency exits are clearly marked, and medical personnel are on site for all events.