Bon Secours Wellness Arena Information
History
The Bon Secours Wellness Arena, often affectionately called “The Well,” has a rich history rooted in Greenville, South Carolina’s entertainment landscape. Its origins trace back to 1940 when state legislation established the Greenville Memorial Auditorium District (GMAD), which evolved into the Greenville Arena District (GAD). This entity was formed to develop a venue for cultural and sporting events, sparked by the Lions Club in 1938. However, the project faced significant delays due to World Wars, legal battles, and design disputes, taking over two decades to materialize. The original Greenville Memorial Auditorium finally opened on December 1, 1958, with a basketball game between Furman University and the University of West Virginia, even before full completion.
Located at the corner of East North Street and Church Street, it became a hub for legendary performances over three decades, hosting icons like James Brown, Aretha Franklin, Tom Jones, Johnny Cash, Chuck Berry, and Lynyrd Skynyrd. Tragically, Lynyrd Skynyrd’s 1977 show ended with an extended “Freebird” sing-along, just one day before a fatal plane crash claimed several band members. In 1998, the arena underwent a major transition with the construction of the modern facility, opening as the BI-LO Center on September 3, 1998.
It was later renamed Bon Secours Wellness Arena in 2013 following a sponsorship deal. Since its inception, it has welcomed over 12 million fans, created more than 500 full-time jobs, and contributed over $70 million annually to the local economy. The venue has solidified its status as a Southeastern basketball powerhouse through partnerships with the SEC Women’s Basketball Tournament, NCAA events, and Furman University. It hosts over 130 events yearly, drawing about 600,000 attendees, including concerts by superstars like Taylor Swift, Prince, Paul McCartney, Bruce Springsteen, Elton John, Pearl Jam, The Eagles, George Strait, and Carrie Underwood, as well as family shows like Disney on Ice, Monster Jam, and WWE events.
Management
The Bon Secours Wellness Arena is owned and operated by the Greenville Arena District (GAD), a political subdivision of the State of South Carolina established in 1940. GAD oversees all aspects of the venue’s operations, from event booking to facility maintenance, ensuring it remains a premier entertainment destination. The district manages the arena’s day-to-day functions, including partnerships with organizations like Levy for concessions and Ticketmaster for ticketing. GAD also handles development projects and public meetings, with updates available on their dedicated website. This public entity structure allows for community-focused decisions, such as hosting local sports teams like the Greenville Swamp Rabbits hockey team and supporting economic growth through events. Experienced event staff provide full support for planning, including catering and audiovisual services, making it versatile for concerts, sports, and corporate gatherings.
Atmosphere
Visitors to the Bon Secours Wellness Arena often describe its atmosphere as vibrant, welcoming, and energetic, blending modern comfort with Southern hospitality. The 15,500-seat venue creates an intimate yet exhilarating environment for concerts and sports, with a wide concourse that facilitates easy navigation and minimizes congestion. Reviews highlight the cleanliness of the facilities, including restrooms, and the friendliness of the staff, who are praised for being helpful and efficient. For concerts, the acoustics and sound system deliver clear, powerful audio, enhancing the experience without overwhelming echoes. Sporting events buzz with crowd energy, especially during Greenville Swamp Rabbits games or NCAA basketball tournaments. The atmosphere is family-friendly, with options like sensory suites for those with sensitivities, and outdoor spaces like the Party on the Plaza add a festive pre-event vibe. Overall, it’s a clean, conventional arena perfect for immersive entertainment, surrounded by downtown Greenville’s charm.
Equipment and Facilities
The arena boasts state-of-the-art equipment designed for versatility across events. It features a 15,500-capacity setup with an arena floor that can be reconfigured for ice hockey, basketball, concerts, or exhibitions. Modern audiovisual capabilities include high-definition video boards, advanced lighting systems, and a robust sound system that ensures optimal audio quality for performers and audiences alike. There are multiple premium suites, club spaces, and meeting rooms equipped for corporate events, complete with full catering services and convenient loading access for setups. The facility includes touchless weapon detection systems at entrances for security, free Wi-Fi, and ATMs on the concourse. Family-oriented amenities like nursing mothers’ suites and sensory kits enhance inclusivity. The arena’s design emphasizes accessibility, with elevators, restrooms, and seating tailored for all guests.
What to Expect
Attending an event at the Bon Secours Wellness Arena promises a seamless and enjoyable experience. Doors typically open 60 minutes before showtime, though this varies by event – check the specific event page for details. Expect cashless transactions throughout, including at concessions and the box office. Security is efficient with touchless detection, and re-entry is not permitted. Inside, standing and dancing are allowed only in front of your seat to avoid blocking aisles. The arena enforces a clear bag policy, prohibiting large bags, weapons, outside food, and certain cameras (policies are event-specific). For families, children under 2 are free if seated on a lap, and service animals are welcome. Intoxicated or disruptive behavior leads to removal without refund. Merchandise booths and first aid stations are readily available, and the Wicked Weed Green Room offers a pre-show bar experience. Overall, anticipate a well-organized venue with helpful staff and a focus on safety and comfort.
Concessions
Concessions at the arena are managed by Levy, offering a diverse array of food and beverages to enhance your visit. Options include classic arena fare like hot dogs, popcorn, and pizza, alongside specialty items from Moe’s Southwest Grill. For drinks, beer, wine, and cocktails are available, with sales halting 45 minutes before event end and a two-drink limit per purchase (ID required for those 21+). All transactions are cashless, accepting debit/credit cards and mobile payments; cash can be converted to Visa gift cards at the box office. No outside food or beverages are allowed, but water fountains and refill stations are provided. Concession stands are spread throughout the wide concourse for easy access, minimizing lines. Visitors rave about the delicious offerings and efficient service, making it a highlight for event goers.
Parking and Accessibility
Parking is convenient with options including the Church Street parking garage and VIP lots. Accessible parking is limited and available on a first-come, first-served basis in the Premium Seat Parking Lot or lower garage levels, requiring proper decals. Ride-share drop-offs are designated for ease. The arena prioritizes accessibility with ADA-compliant entrances, elevators, restrooms, and seating in sections like 116B, 105B, and 111B. Sign language interpreters can be arranged with three weeks’ notice, and sensory suites are available for neurodiverse guests. All public areas are designed to “Make Life Easier,” ensuring an inclusive experience.
Other Useful Information
Beyond the basics, the arena is part of Greenville’s vibrant scene, near museums, theaters, lakes, and mountains for extended visits. It hosts diverse events, from Eric Church concerts to Swamp Rabbits games and wellness walks. Tickets are mobile via Ticketmaster, with no refunds unless events are canceled. Lost items can be claimed at Guest Services, and protesting is restricted to designated areas.
For more information on the Bon Secours Wellness Arena see the pages below:
Bon Secours Wellness Arena Parking:
Read parking information and directions for the Bon Secours Wellness Arena.
Ticket Policies:
Read ticket policies, ticket verification and refund policies.
Bon Secours Wellness Arena Seating Chart:
View the Bon Secours Wellness Arena seating map and read related seating information.